Hiring can either be a business owner’s secret weapon, or their biggest source of stress. The right person can unlock growth, free up your time, and bring fresh energy to your team. The wrong hire? Well, they can cost you time, money, and a whole lot of sleep. So, how do you attract the right people (without feeling like you need an HR degree to do it)? Let’s talk about building a hiring system that actually works for small service-based businesses. First, Know Who You Actual

Let’s be honest, giving praise can feel a bit weird. You don’t want to come across as fake, cheesy, or worse… like you're ticking a box. But here’s the truth: recognition isn’t fluff. It’s fuel. Done right, it boosts performance, lifts morale, and builds a team that actually wants to show up and do great work. And the best part? It doesn’t cost a cent. Here’s how to recognise your team in a way that’s real, regular, and ridiculously effective. Why Recognition Matters More Tha

If your business can't breathe without you, you're not scaling you're suffocating. You're the one who sends the quotes, answers every client question, double-checks every invoice, and remembers all the things no one else knows. Sound familiar? You are  the system . And that’s the problem. Here’s the truth: the more your business relies on you, the more it resists growth. To scale, you need to stop being the system and start building one instead. Let’s get you out of the bott